We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Dog Behavioural Counselling

Behaviour problems can be a big stressor for both you and your dog and can be damaging to your relationship. Many canine behaviour problems can be either prevented or treated by consulting your veterinarian. Prevention should start at an early age, and behaviour will be discussed at your very first puppy visit with us. We can also offer behaviour counselling for specific concerns. Treatment of behaviour problems can include recommendations for referral to a trainer or a behaviour specialist, supplements, diet change, and medication.

How can behavioural counselling help my dog’s behaviour?

Many canine behaviour problems are misunderstood and are attributed to dominance or spite. Popular television shows and websites help perpetuate numerous false beliefs about dog behaviour. We recommend consulting with your veterinarian before pursuing treatment for a behaviour problem, as many behaviours are the result of fear, anxiety, or an underlying medical issue. Common behaviour problems that we can help address include house training issues, separation anxiety, noise phobias, reactivity to strangers, and aggression with other dogs.

What happens at the initial dog counselling meeting?

A behavioural consult is always booked for an extended appointment time. There is a large amount of history gathering and information sharing that is required to formulate a plan that will best help you and your pet.

Will my pet insurance policy covers the cost of dog behaviour counselling?

Each insurance company offers multiple-tiered plans. Some plans may include behavioural consultation, medications, and referral. It is best to check with your insurance carrier to get the specific details.

What can I expect after the consultation?

We will follow up by phone after your appointment and a recheck visit may be recommended depending on the issue.


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-544-7387. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 6:00 pm.

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Barriefield Animal Hospital