We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Microchipping is a safe and inexpensive way of reuniting lost pets with their families. Hundreds of pets go missing every month and we want to get your pet home as quickly and safely as possible. Lost pets are generally brought into nearby veterinary clinics or the local Humane Society to be scanned for a microchip, especially if they are not wearing a collar with any tags.
How does microchipping work and is it safe for my dog?
We recommend microchipping your pet while they are in for spay/neuter surgery. The procedure can be done at any time, but if done while under anesthesia your dog won’t even know it happened. Microchips are small glass cylinders about the size and shape of a grain of rice. They are injected subcutaneously, between the pet’s shoulder blades. They are not GPS trackers, but they do have a radio transmitter and a unique ID number that is registered to your pet with the microchip company. Your pet’s microchip number also goes into their record in our computer system. All pets that get a microchip also get an ID tag that is a visual indicator for the person that finds your pet. However, unlike tags, a microchip is permanent.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-544-7387. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 6:00 pm.
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Barriefield Animal Hospital