We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

613.544.7387

Travelling Overseas with Your Pet

Travelling or moving overseas can be a significant undertaking, especially if you are bringing a pet. There is a potential risk of disease or parasite transmission, and strict rules are in place for the importation and exportation of pets.

Many diseases may be endemic (or found in) one country or geographical location, but not in others. A prime example of this is the rabies virus. In Canada, and throughout North/South America/Asia/Africa, the rabies virus has been ever-present with infrequent cases in both animals and humans. However, in other countries (e.g. the United Kingdom/Australia/New Zealand) rabies is virtually non-existent. As well, some species of ticks may be found in one part of the world and not in others and could be spread by the travel of domestic animals.

If you are moving overseas with your pet(s), it is most important to review the import regulations at least 6-12 months in advance. Generally, a pet must first have a permanent means of identification in place (a microchip), be up to date for their rabies immunization, and then have the export paperwork completed by your veterinarian and endorsed by the government agency veterinarian (Canadian Food Inspection Agency). Some countries (such as Australia and New Zealand), have very strict regulations in place for importing a pet, and usually, still, require a minimum 30-day quarantine. These regulations include an official rabies immunization titre, flea/tick treatments, deworming for parasites, and specific disease testing in dogs (for leptospirosis and leishmaniasis). Will all this being said, it is not a surprise that exporting your pet can become very costly.

Although the plane ride can be a bit stressful for your pet, it is generally not recommended to use sedation for travel. As well, one must consider that there may be travel restrictions for pets during certain times of the year (hot weather, holidays). There are actually companies that specialize in pet transport which can help you through the process, and with their experience, likely avoid any “hiccups” that may arise.

With proper planning and proper understanding of the importation requirements, this process should be fairly straight-forward for you and your pet.

If you have any questions, please give us a call at 613.544.7387.

Written by: Dr. Cameron Morrison, DVM

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-544-7387. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 6:00 pm.

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Barriefield Animal Hospital